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Evidence Guide: PSPTIS114 - Manage interactions in general settings

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPTIS114 - Manage interactions in general settings

What evidence can you provide to prove your understanding of each of the following citeria?

Manage flow of communication.

  1. Assess participant attributes and use appropriate communication style.
  2. Advise speakers on length, pace and mode of delivery in a professional and courteous manner.
  3. Address problems affecting communication flow in a culturally appropriate manner.
Assess participant attributes and use appropriate communication style.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Advise speakers on length, pace and mode of delivery in a professional and courteous manner.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Address problems affecting communication flow in a culturally appropriate manner.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and maintain message transfer.

  1. Monitor and identify miscommunications.
  2. Seek and provide clarification where required.
  3. Identify personal and professional limitations in managing interaction and take necessary steps to remediate these.
  4. Seek assistance from appropriate persons in challenging situations to manage breakdown in interaction and restore communication.
Monitor and identify miscommunications.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek and provide clarification where required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify personal and professional limitations in managing interaction and take necessary steps to remediate these.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek assistance from appropriate persons in challenging situations to manage breakdown in interaction and restore communication.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate interaction management.

  1. Seek and analyse feedback on interactional management from appropriate persons and evaluate effectiveness of performance.
  2. Take advice on issues and solutions and explore and develop strategies to improve practice.
Seek and analyse feedback on interactional management from appropriate persons and evaluate effectiveness of performance.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Take advice on issues and solutions and explore and develop strategies to improve practice.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge